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Privacy Policy for Your pautoto Account

Live Dealer Lobby, Hi Lo, E-Sports Arena, Crash Games, Bingo and Fish Hunter sit behind one account, so this Privacy Policy tells you what data we collect before…

Account dataDevice recordsCookie choicesDANA, OVO, GoPay, QRIS

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What Data We Collect and Why

pautoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we ask for the details needed to create and protect it: your chosen login, phone number, email address, password record, device signals and payment references. If you add funds through DANA, OVO, GoPay or QRIS, we store transaction IDs, time stamps

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and status so our wallet team can trace a failed or delayed record. We also keep cookie choices, game-session logs from areas such as Live Dealer Lobby or Crash Games, and support chat history when you ask us for help. We do not sell your personal
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data. We share it only with service partners that help run account access, payment checks, fraud screening and customer care. Access and eligibility depend on local law and are available only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three Ways to Reach Privacy Support

Privacy requests work better when you send them through the same account channel you use for wallet and login help. Our support desk is available 09:00-01:00 WIB by live chat, email and the account message area. Tell us whether you want access, correction, deletion or cookie help, then include your registered phone number and the payment rail involved, if any.

Team online

Live chat

Use live chat from the account menu between 09:00 and 01:00 WIB. We may ask you to confirm your phone number and a recent DANA, OVO, GoPay or QRIS reference before discussing private records.

Email privacy desk

Send privacy requests to the email shown in the footer and include your account name, phone number and request type. We answer in order, with extra checks before we change wallet or identity-linked records.

Account message

Open Account, then Help, then Privacy Request to send a message from your logged-in session. This route helps us connect your request with device history without asking for your password.

DATA CARE

Six Controls Behind Your Privacy Requests

Your Privacy Policy rights are handled through checks we use every day on the account, wallet and support sides of the site.

Account data map

We separate login data, wallet records, game-session records and support messages so a privacy request can target the right file. This helps us correct one record without changing unrelated account history.

Device checks

Go to Account > Security > Devices to see recent device access and remove sessions you no longer use. We keep device records to detect unusual login patterns and to answer account access requests.

Cookie control

Open Account > Privacy > Cookies to manage analytics and preference cookies where your device allows it. Required cookies stay active because they keep login sessions, language choice and wallet actions working.

Payment trace care

DANA, OVO, GoPay and QRIS records are kept with transaction IDs, status and time stamps. We use these fields to match your wallet history and to resolve privacy questions about payment-linked data.

Retention checks

We keep account and transaction records only for operational, legal and security needs. When a record is no longer needed, we delete it, anonymise it or keep only the part required for dispute handling.

Change requests

If your phone number, email address or identity detail is wrong, contact us from your logged-in account. We confirm the request before updating data that could affect wallet access or account recovery.

Privacy Policy Questions Before You Join

Before you open an account, it is fair to ask how we handle your data. This FAQ focuses only on Privacy Policy matters: what we collect, why we keep it, how payment records are used, and how you can contact us when something needs correction or deletion.

We collect your login name, phone number, email address, password record, device signals and activity tied to your account. If you use DANA, OVO, GoPay or QRIS, we also keep transaction references.

We keep payment references to match wallet actions, trace delayed records and answer account questions. These records usually include a transaction ID, time stamp, amount status and the rail used for that wallet action.

Yes. Send the request through live chat, email or Account > Help > Privacy Request. We verify your account first, then prepare the records we can provide under local law and security rules.

Log in, open the account area and send a privacy correction request. We may confirm your current phone number, recent login device or a recent payment reference before changing contact details.

No. We do not sell your personal data. We share limited records only with service partners that help operate login security, payment checks, customer care, fraud screening and technical maintenance.

Use Account > Privacy > Cookies to set your choices where your device allows it. You can also clear browser cookies, but required session cookies may return when you log in again.

You can ask us to delete data through live chat, email or the account message area. We remove what we can, while keeping records that local law, dispute handling or security checks require.

Privacy Policy for Your pautoto Account

Three Ways to Reach Privacy Support

Live chat

Email privacy desk

Account message

Six Controls Behind Your Privacy Requests

Account data map

Device checks

Cookie control

Payment trace care

Retention checks

Change requests

Privacy Policy Questions Before You Join

01 What personal data does pautoto collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask for a copy of my account data?

04 How do I correct my phone number or email address?

05 Do you sell my personal data to other companies?

06 How can I manage cookies on my device?

07 Can I ask you to delete my account data?

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